Social Media & E-Services
Course #: MKT 441
Description:
Social media platforms like youtube, twitter or facebook have a fundamental impact on the way business and consumers behave, communicate and interact with each other. It is critical for business to understand these new media in order to benefit from them significantly. Social Media provide marketers with several important capabilities not present in most other media including interactivity and measurability. In this course, we will deal with the possibilities that Social Media can offer companies and how new e-services can be used to retain and interact with consumers. In this context, we rely partly on established theoretical models and best practice business cases. In particular, we consider network theory, community research, and studies regarding user-generated content for insight or the management of communities. Special attention will be given to mobile services as well as the special characteristics of social media.
Pre Requisites: Pre-req = MKT 301 and a minimum of 60 creditsMGT majors only
Offered in:
2026 Fall
| Section | Class Number | Schedule/Time | Instructor | Location | |
|---|---|---|---|---|---|
| 01 | 3383 | TuTh 4:00 - 5:15 pm |
Napolitano,Paul | McCormack M01-0206 | |
|
Session:
Regular
Class Dates:
09/08/2026 - 12/11/2026
Capacity:
23
Enrolled:
19
Status:
Open
Credits:
3/3
Class Notes:
Pre Requisites:
Pre-req = BC 290, MKT 301 and a minimum of 60 creditsMGT majors only
Course Attributes:
Non-degree exclude from list
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2026 Spring
| Section | Class Number | Schedule/Time | Instructor | Location | |
|---|---|---|---|---|---|
| 01 | 3539 | TuTh 11:00 - 12:15 pm |
Todaro,Scott | University Hall Y03-3370 | |
|
Session:
Regular
Class Dates:
01/26/2026 - 05/13/2026
Capacity:
40
Enrolled:
40
Status:
Closed
Credits:
3/3
Class Notes:
Pre Requisites:
Pre-req = BC 290, MKT 301 and a minimum of 60 creditsMGT majors only - Open to College of Management students only. Non MGT major degree students in partner programs may register for this course starting 08/03/2026. Guest students and non-partner program students may submit registration reques
Course Attributes:
Non-degree exclude from list
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2026 Summer
| Section | Class Number | Schedule/Time | Instructor | Location | |
|---|---|---|---|---|---|
| 01 | 1260 | TuTh 10:00 - 1:00 pm |
Reardon,Andrea | REMOTE | |
|
Session:
SS2 6W
Class Dates:
07/13/2026 - 08/20/2026
Capacity:
35
Enrolled:
15
Status:
Open
Credits:
3/3
Class Notes:
Pre Requisites:
Pre-req = BC 290, MKT 301 and a minimum of 60 creditsMGT majors only - Management students only. Other students may register as follows:SS1- Partner Program students 5/4/26. Non CM students 5/11/26SS2 - Partner Program students6/15/26. Non CM students 6/22/26
Course Attributes:
Non-degree exclude from list
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