UMass Boston

Communication, Negotiation, & Conflict Interactions

Course #: BC 295, Class #: 3211, Section #: 01

Description

An interactive class designed to raise students' confidence in business communication and prepare them for a variety of speaking engagements. They will learn negotiation and conflict resolution strategies and become persuasive, organized, and diplomatic in the delivery of information, even during stressful and challenging situations. The course also addresses the cultural norms, procedures, and customs appropriate for a professional business setting. By the end of the course, students will have a strong grasp of how to present themselves in interviews, meetings, conference, one-on-one interactions, and other relevant business ventures